Description
About this course
Organisations that accept, process, store or transmit payment card data need employees to understand their role in protecting cardholder information.
This PCI DSS training pathway gives learners a practical introduction to payment card security and progressively builds their understanding of how PCI DSS works in practice.
The training begins with essential security awareness and everyday do’s and don’ts, then develops into a broader understanding of PCI DSS scope, merchant responsibilities, compliance levels, implementation, validation and reporting.
Designed for organisational rollout, the course helps businesses provide consistent payment security awareness across relevant teams while supporting wider PCI DSS compliance programmes.
Who is this course for?
This training is suitable for employees and teams involved in payment card handling or PCI DSS compliance, including:
- Retail and hospitality staff
- Finance and payment teams
- Customer service teams
- Operations teams
- IT and security teams
- Compliance and risk teams
- Managers responsible for payment environments
- Employees who handle, process or have access to cardholder data
It is particularly relevant for organisations that accept or process card payments and need to strengthen payment security awareness across their workforce.
Learning pathway
The course is structured across three levels, allowing learners to build their knowledge progressively.
Introduction
A practical introduction to payment card security and the purpose of PCI DSS.
Learners cover:
- What PCI DSS is
- Why PCI DSS is important
- What data PCI DSS is designed to protect
- Essential do’s and don’ts of payment card security
- Knowledge assessment
Fundamentals
Builds on the introduction by explaining how PCI DSS applies to merchants and organisations.
Learners cover:
- The structure of PCI DSS
- The scope of PCI DSS
- PCI compliance levels for merchants
- PCI DSS best practices
- Knowledge assessment
Intermediate
Develops a deeper understanding of PCI DSS implementation and compliance responsibilities.
Learners cover:
- The 12 requirements of PCI DSS
- PCI validation and reporting requirements
- Building a PCI DSS project team
- Practical implementation considerations
- Knowledge assessment
Topics covered
The course introduces learners to:
- Payment card security
- Cardholder data protection
- PCI DSS purpose and structure
- PCI DSS scope
- Merchant compliance levels
- Payment security best practice
- The 12 PCI DSS requirements
- Validation and reporting
- PCI DSS project planning
- Organisational responsibilities
Course at a glance
Format: Self-paced online learning
Level: Introduction, Fundamentals and Intermediate
Audience: Employees and teams involved in card payments and PCI DSS compliance
Certificate: Certificate of completion included
Tracking: Completion tracking available for training and audit records
Learners: 20,000+ learners








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